Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Camera & Sound Machine Disconnection

edited August 27 in Sound + Light Machine 4 comments

Hi,

I wanted to ask anyone with more than one camera & sound/light machine if they have experienced any issues with their machines disconnecting often. We had our second baby in May and have a second camera and sound/light machine for our son. Since having two sets of each machine (our 1.5-year-old daughter has her own set in her room) my

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