received my Nanit pro this week, was able to connect it to the internet and then it continually disconnected. After a few reconnects, now it won’t even power out. What an utter and complete piece of garbage of a product. How can I get this useless junk to just turn on?
Hi there, The part of the wall mounted Nanit stand that you use to adjust the head of the Nanit from looking up and down is now extremely loose that the camera will not hold at a 45 degree angle. It just flops down and in turn only shows me a wall when wall mounted.
Does anyone know why when viewing the nanit on my iPad only 2/3 of the screen goes to nighttime mode and the other 1/3 still remains full brightness
hello, the camera microphone is very sensitive i can hear myself talking from the next room ok my iphone while viewing. I cant find a setting to lower the sensitivity of the microphone
THe app shows the nature sounds are playing, but the camera is not playing any nature sounds or white noise. It's been almost a week. I've done all the troubleshooting, power cycling, uninstalling/reinstalling the app, restarting my phone, all together or as separate steps and nothing is working. My husband's phone is…
it was not my intention to subscribe after the free trial but I couldn't find where to cancel.
My Nanit reset button is stuck, my Nanit just suddenly stopped working. I’m being told I have to replace the head when the camera is just right at 2 years old. I’m seeing others with this same issue which leads me to believe you guys are trying to rip off customers. This is obviously a known defect.
I have the Nanit pro and the video feed is constantly buffering. I have been using it for almost 4 weeks and this has been my experience the entire time. At best I get basically a snapshot every couple of seconds but more often it takes 15-20 seconds (sometimes more) to load only to provide 1-2 seconds of video before it…
Nanit needs to add tvOS support and include browser access in the base plan. Being able to view the monitor on Apple TV would make multitasking and nighttime monitoring far easier for parents using a shared screen. Locking browser access behind a paywall is frustrating — this is a basic feature offered for free by even…
I ordered the nanit from the website along with the memories subscription. I do not know where to find my activation code.
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