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Nanit and Google Home
I'm trying to install the nanit app on my google home. It appears on the list when selecting 'Works with Google' but says no compatible devices were found in your nanit account, even though the nanit app is working. Are you able to assist? or tell me if its possible to cast the video to my hub?
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Nanit Sound
hi, I cannot get the sound on my nanit to work. It was working yesterday and I’ve never had this issue before. Thank you
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Nanit pulling in wrong time
Hi, my Nanit is showing times that are off by about an hour. I’ve tried all the troubleshooting other posters have mentioned (unplugging, restarting, etc) and it consistently shows the wrong times in the activity feed. It sounds like other posters are having this issue, is there a bug fix in the works?
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New update
I can't turn on and off the night light. There is only an option for 15, 30, 60 mins. Has this been removed?
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Nanit pro camera won't turn on
Hi, I have a nanit pro that I quickly set up a few weeks ago and then haven't turned on since. Just getting ready for our new arrival so reactivated the camera and it worked well for a few hours. Then the camera turned off and will not turn back on. Looking at the community boards, it seems this is an issue for several…
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Why is my Nanit making a clicking sound?
Each time the light changes in my sons room from the outside the Nanit makes a clicking noise and almost looks like it’s taking a pictures. It keeps waking my son up! Can someone help??
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need help
How do I turn on my insights subscription
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Nanit Pro night light
Hello The night light on my Nanit Pro doesn’t seem to be working.
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Nanit Pro - Affecting WiFi Network and Other Apps Since last 3 Weeks
Hi, I've been using the Nanit Pro for the last year with no issues with my Wi-Fi network. About 3 weeks ago, I started getting very choppy video on a work call (using Teams), lag, etc. This also happened with other video calling apps like Facetime and WhatsApp. I did some troubleshooting and identified that it was the…
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Delayed Notifications for Nanit
We have 2 Nanit Pros (have had 1 for 3 years) and just recently started having issues with delayed notifications for sound and movement. There is anywhere from a 5-15 minute delay in the event and the notification arriving on any of our devices. This issue exists across multiple iOS devices and both Nanit cameras. When I…
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Flex Stand Dashboard not working
I’m trying to figure out why my Nanit dashboard is not working with my flex stand. It says it’s not available? But that doesn’t make sense. I should be allowed to see it. What’s the point of the flex stand if you can’t see the dashboard.
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Multi stand
Should camera firmly fit into multi stand like it does floor stand? Ours is very wobbly and easily becomes disconnected. I’ll attach picture where you can tell it doesn’t full connect.
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Urgent hack
I created a ticket and multiple updates with no response from nanit for over 24 hours. Our cameras have been hacked. I heard someone say hello in the middle of the night. Second sign is that the camera just turned itself on. Please help me force logout of all accounts and reset my passwords and figure out how to keep my…
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Nanit Pro not powering on, for floor stand only
Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
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Insights activation
excepted to finally receive insight subscription started if we ever hear back from your customer service. 2 calls, 3 follow up emails, we still don’t have a response! :/
