Hello, I’m from Brazil, and i have a Nanit Pro and i’m trying to connect my camera with Alexa. I have an american Amazon account, i have both skills (nanit and Nanit show) but doesn’t work. Can you help me??
My baby woke up at 3:50 am, I took her out of her crib to nurse her and put her back a little after 4 am. Why is the sleep period after 4 am processed as day sleep? It also doesn't count towards the nightly visits. I would like to have it with the night sleep. Our bedtime is set from 8 pm to 8 am.
In the activity center it's nice normal speed, but the insight memory is at 1.5 speed and with no sound rendering it useless. Is there any setting I need to change in the app? How can I save the normal speed version? https://us.v-cdn.net/6033905/uploads/GA9C24YY17NT/event-02-16-2025-08-27-7.mp4
One day one of the camera pins didn't come back out after transferring to our travel base. The pin has gone inside of the camera unit (I believe) and I can hear it rattling around inside. We have a baby on the way in the next few weeks, and I'd like to get it fixed asap. Is there a way to disassemble the camera housing? Or…
Is there any way to check your login/account activity? I just want to make sure
There is no sound coming out from my camera in Nature Sounds or Two Way Microphone. I’ve tried the camera attached to both our wall mount and travel stand with no success on either. We’ve power cycles the camera, done a hard reset, and made sure we have the most up-to-date software on our phones. Any help???
We love propping our iPad with the nanit app on when our baby is sleeping. When he is in his crib it doesn't really matter what the orientation is but when we put him in his travel crib, we often find the view makes the room look upside down. Is there any way to rotate the view?
I have been having frequent disconnection issues with my new nanit I got a router especially for the camera and still no luck please help
Hi, I am unable to access the Sleep Plan for renewal. I had the same problem last year. Can someone advise how I can access the Sleep Plan subscription? Our plan expires in early Sep.
Hello - I am trying to use the audio feature of the camera and it has never worked. I have tried a few times over the last several months and it always does the same thing, when I click the microphone icon it says "Connecting.." then after a few seconds it just says "connection failed. Try again" Please advise, thank you
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