I recently updated my Nanit app and I no longer see baby’s longest stretch when I look at the dashboard stats. Has this amazing feature been removed or is it user error and it’s in a different location?
4/09/2023 for some reason I will get a detection notification and sound but when I click on it it tells me to wait a few minutes then tells me “no video available and I’ve been trying to see what had woken my son up and I can’t view it and I tried everything.
Is anyone else experiencing disrupted sleep metrics from random flashing that happens? When we view the camera, it almost looks like a lightbulb or the flashlight is brightening then dimming, and it’s reporting it as motion detected. When we try this out when we’re in the room, there’s nothing discernible happening, so I…
Hi - I’ve set up the Nanit Pro for our baby due in a couple of weeks, but I can’t finish setting it up without buying a plan. I don’t want to buy or start the trial until baby arrives, so how can I finish the set up in the app? (I want to familiarize myself with the app)
Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
I have just installed the Nanit Pro Camera from new, firmware is up to date. I have troubleshooted here first and reset the device. The night light will not turn on at all.
Can I cover the red lights on the camera? Our baby seems pretty fascinated by them. Would that affect the camera’s night vision?
my background audio will start working and then after I close the phone the app stops playing the background audio after a little while. But it’s not immediate
it would be great if the Nanit could remove background white noise. We use a Hatch and the background noise is quite loud and the sound cuts out occasionally which causes disruption in sleep.
I find that both my nanits don't actively show the proper temperature. I was wondering if nanit could offer a feature in the app to be able to offset the temperature so it could be manually calibrated. A lot of us have thermometers in the room and I know that Nanit temperature and humidity readings can be inaccurate so…
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