Microphone is currently not functioning but camera works fine. Have two cameras, both on same firmware. One works, the other doesn’t. Have tried resetting and rebooting it, along with toggling sound settings.
You asked - we answered! Our team is excited to announce the launch of Nanit’s Split Screen feature (launching 7/13). We are the only smart baby monitor to have this feature available and it has been one of our top-requested features! 🤩 As you are exploring this new feature, we anticipate that you may have some questions.…
all updates have been done
Is there any future possibility to implement the integration between nanit app and Apple shortcuts? Thanks
When I log into the web browser page (https://my.nanit.com/cameras-and-plans) to watch the kiddo I continually get logged out of my account within a few minutes, usually in less than 10. I don't have this same issue on the iOS app. Every time I am kicked out I have to re-authenticate, meaning re-enter the password and…
Hi there - we have the Nanit Pro with the floor stand. Our 1 year old was tugging at the floorstand through her crib and it broke at the base. Are there any ways we can get a replacement floor stand please?
If we have babies who do not keep regular bed or wake times. How do we choose a ‘put to bed’ and an ‘out of bed’ time that spans just one regular hour slot? We never receive insights as the chosen sleep times rarely match up exactly with when my baby is put or taken out of bed.
The app has stopped tracking wake up times and ‘fell asleep’ times despite paying for the Memories Plan. I am so disappointed in Nanit, it has gotten so much worse since we started using it in 2023… I have 2 month old twins and will be switching to a different monitor due to constant issues with the Nanit app.
Hi, I am a returning customer who purchased nannit for my 2nd child. After setting up the camera, it says I need to purchase plans to activate camera. Can you explain why should i pay for this service and why do I need to reach out you in the first place for this kind of issue? I would like this issue to be resolved ASAP.
we recently purchased a new Nanit as our old one stopped working. I have added the new camera, but need to delete the other one.
It looks like you're new here. Sign in or register to get started.