I’m in Texas & the time changed yesterday morning. It shows that we put Emma Kate to bed at 7 pm last night- when will it update to the correct time? We put her to bed around 8 pm.
How do we find out what the release notes were for the recent Nanit firmware release?
Hi, I jusy got a second nanit and was completely taken aback at, 1. the fact that I have to pay a whole other subscription for a second camera that was already crazy expensive and 2. The fact that the cheaper option with the “6 months free” only lets me have 2 viewers, but I need 3. My husband, myself and our nanny all…
I am unable to connect to the microphone either when trying on my WIFI or off of it. I have unplugged the camera, restarted it, updated the app and also adjusted the bandwidth and WiFi band settings. Nothing has worked. I am able to see the camera ok and the signal strength is high, but when I try and connect to the mic it…
Is anyone else having issues with the Nanit App glitching and kicking you out while using the split screen mode? My app and device is up to date. Any suggestions?
Baby number 2 on the way, and hoping nanit delivers on their promise to make split screen viewing available this year. My question is if I can purchase just a camera without a package. I already have a floor stand, a multi stand, and the wall mount. There was a deal a few months ago available to current customers to buy…
My nanit is saying my son is napping after i pick him up during his bedtime to feed him. It labels after i place him back in bed as a day nap which is incorrect.
We have a really frustrating issue where Nanit’s time stamps are very incorrect, which causes us to not be able to accurate track how long our baby has been asleep, or what are the real times of sleep/wake ups. Thus all our sleep diagnostics are off too. For example, in this photo, it says “my bed was attended 4hrs and 21…
hi! Is there a way to set up the Nanit pro and link it to my phone without starting the sleep insights trial? The baby isn’t here yet but I want to get the monitor set up before he comes. Thank you!!
Hello Nanit Support, My Nanit Pro camera accidentally fell forward and the front outer cover over the lens appears to be cracked or damaged. The camera still works and streams, but the image is now very blurry and washed out because of the damage to the cover. I understand that my device is out of warranty, but I would…
It looks like you're new here. Sign in or register to get started.