I have 2 profiles for my daughter Charlotte. I want to keep the one with her picture and the memories plan. How can I delete the duplicate one with no camera attached?
Hi, I have an extra account on my Nanit and need to delete the Ace 2 camera option. This should be something easily performed in the app. Opening a ticket to modify my own account is a bit much. thanks for your help.
Nanit is showing that my son's bed was attended to an hour and 15 minutes ago, when that is actually how long he has been asleep. Why is Nanit not showing that he is asleep?
Hello there, I change the baby to sleep with the legs on the other side because she have a side preferability so I need to switch her side every few days. (Head north and legs south and then the opposite ). But it seems like Nanit doesn’t have an option to rotate the camera so I can see the baby head on top of the camera..…
Hi! I have the insights subscription and the camera isn’t recording activity. thanks for any tips!
I recently got an Nanit Camera and an Amazon Fire as a tablet to view the camera. When I try to setup the app it won’t pair as there seems to be some issue with the location based services on the Fire. I have the services switched on but the Fire doesn’t seem to recognize it in the Nanit app? Anyone had similar issues?…
A couple days ago I noticed that when I go to Picture in Picture mode, the sound would immediately disappear and the screen would freeze and stop updating after about 1 min. This is across 3 devices. I have tried to reboot the camera, reconnect to the network, decrease bandwidth, reinstalling the app on my devices,…
hi there, After travelling with our Nanit I noticed that the usb cable has been pulled into the stand. How do we fix it?
I’m feeling frustrated because the nanit camera “looks” like it’s working (red lights on) but there’s no video in the app. I did all of the internet troubleshooting and that’s not the problem. I’ve taken the camera off and on, and that doesn’t fix it. I’m not sure if the camera is broken or if the stand is. This has…
My Nanit doesn’t show any movement for the baby throughout the night but does pick up activity during naps throughout the day. In the evening, once he is put to bed there is no activity until he wakes up next morning even though I know there is motion or sound during the night.
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