Hello, I enter my code online and it says it is activated, but then in my account it doesn’t do anything and I’m still on basic.
I’m not getting any sound from the nursery on the nanit app. Pls help. Thx.
More of a statement rather than a question. After several says of emailing a support agent I still have camera issues. Tried every single troubleshooting option and the camera still freezes, disconnects and shuts the white noise off randomly. For the cost of this “high tech” camera I am very dissatisfied.
I am new to nanit and I decided to buy it because I saw the option for monthly subscription. However now that I have it set up I see no where to purchase a monthly subscription just yearly. Am I missing something or is this false advertisement?
will the insight work with a toddler bed too? If so so what is the position of the wall camera needs to be?
hello, Is there a way to see which user turned on the nightlight for our Nanit?
Please advise, our nanit was working this morning
***UPDATE 10/26: This maintenance has been POSTPONED*** On Monday, September 30th between 11am-12pm EDT, we will be conducting scheduled maintenance to the Nanit network. You will be able to see your baby’s livestream and access other Nanit features during the maintenance window. You may briefly be unable to access the…
I got a floor stand for our Nanit Pro. It came with a flex stand originally. Do I need to update that in the app? If so, how? I know some features are unavailable with the flex stand. Also, the temperature, humidity, and nightlight don’t work since I switched the stand. The camera was power cycled before being hooked up to…
Hello! I might have missed this topic but can someone share how I can share nanit camera access with babysitters? Do they have to download the app and have their own login or is there a link I can share that will grant them access during a limited time frame (IE. only when they are babysitting)?
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Ask Nanit Lab's Maristella Lucchini, PhD Anything about getting back to routine in the New Year! For many of us, our routines got out of whack over the holidays. Maristella is here to help! We invite you to share your routine + sleep questions or concerns (feel free to share your Nanit captured data too!) so Maristella can…