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Auto Night Vision Sensitivity?
We have a Nanit Plus set up in a room that doesn't get a lot of direct sunlight - but during the day it gets plenty bright to get a good picture from the camera. When the app is set to Auto night vision, the camera almost always stays in night vision mode, only switching this off during the few hours when it is brightest…
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nanit white noise and sounds not working
Please help. The nanit white noise and sounds not working. After the last update, things were not working correctly. The white noice is crucial. I have restarted, disconnect, shut down and nothing is working Please help
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App no longer loading Dashboard or Activity
since around yesterday afternoon, my app is no longer loading the dashboard. I get a live view, so internet connectivity is not the issue. It just endlessly “loads” when I click on Dashboard. I updated the app to the newest version, unplugged the Nanit and replugged, but the issue persists is Nanit having server issues…
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No motion notification alert while camera is up on phone screen
Hello, I have noticed that my iPhone (version 16.3.1) is no longer receiving real time motion alerts when the app is open and running/screen of crib in view. It will alert if I have the app open in the background (not minimized). How can I get it back to sending alerts with app running/picture in view as it did always work…
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Adding a new baby profile to the app
I'm trying to add our newborn to the app, because we don't need it for our toddler anymore. I've already detached my camera from the toddler's profile, and reset it based on other support documentation. Now how am I supposed to create the new baby's profile to add the camera to? Shouldn't there be somewhere in the UI to…
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Delayed Notifications and notifications with no sound
Hello- recently we have received delayed notifications and inconsistent notifications with no sound alert when all ringers and volumes are at its highest on our phones. We run the app all night on charged iPhones version 16.3.1.
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White noise not working
Hi - I’ve tried everything to get our nanit white noise and sounds to work, no luck. Restarted camera, reinstalled app, etc. any solutions I’m not seeing? On vacation and this is. Much needed.
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No power to unit
I tried the camera with multiple bases and even a usb-c just to see if I could get any power. It’s dead. Nanit Pro only 6 months old. How do I get a replacement?
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What features work without the breathing wear?
Hi! Wish someone could give me a summary of what features/insights will work without the breathing wear and what I wouldn't get? I have tried asking through email but didn't get a clear answer. Best regards, Ali
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Anyone else having issues getting notifications on their devices???
We recently set up our Nanit and between two iPhones and one IPad we are not getting any sort of consistent notifications on our lock Screen. Sometimes the ipad will alert us of motion, sometimes the iPhones will, but the majority of the time it does not alert us of motion or sound on any device. We have the app running in…
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NO LONGER RECEIVING NOTIFICATIONS
I used to receive notifications every time my baby woke up, cried, someone attended the crib…now I don’t. I have tried all of the setting options and it’s still not working. Kindly let me know how to fix this. Thank you!
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No notifications outside app
I am not able to receive notifications outside the app. I need to be physically looking at my app to know motion detection or any notification because it’s not going to my phone. I have checked settings and it’s all ok.
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Notifications stopped sending
Both my husband and I have iPhones. At some point the nanit app was deleted from my phone (I don’t recall doing this - but maybe it was an accident). Upon reinstalling, I now do not receive notifications to my phone while my husband does. When I pull up the ap & click the bell - I can see the notification did happen. I…
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Audio/Visual Issues?
Has anyone else been having issues with their camera going in and out. I woke up the other night to the monitor not even on. I go back to look at video footage and it’s spotty. The audio keeps going in and out too. Am I missing something? I’ve made sure to update the app, restarted my phone multiple times…I’m at a loss.
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How do you get alerts/notification to pop up?
I can’t figure out how to show up the alerts when my phone is closed. Is there something I need to do?
