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Broken floor stand
Hi, we have had the Nanit Pro for 15 months. Our strong 14mo pushed it over and the bottom most bar of the floor stand snapped so that part of it is lodged in the tripod. Is there a way to replace just these two parts or have it fixed?
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Nanit stand base plastic broken
Hey there! One of our nanit stands tipped behind the crib and it seems like the plastic piece from the base tripod is cracked. I was told to contact support via this community for a replacement. Thank you
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How do I keep my 11 month old from ripping the cord off the wall?
My 11 month old is determined to rip the mounted camera off the wall we had it all set up with the covers but he decided he was fascinated with the covers and started ripping them all off the wall with his little fingers and got the cord loose. For now we've moved the bed further away from the wall (much to his…
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Multi stand
Should camera firmly fit into multi stand like it does floor stand? Ours is very wobbly and easily becomes disconnected. I’ll attach picture where you can tell it doesn’t full connect.
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Why are there no nanit pjs for kids older than 9 months?
I’ve been using the nanit pjs for my daughter cause she never liked to swaddle or sleeping bags, but she’s about to turn 9 months and there’s no pjs for older babies. Why is that? Are they going to be in the future?
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Replacement Questions - Camera broke :(
We were traveling this week and our floor stand snapped. No idea how it happened because it was while we weren’t at the vacation house. We came back to the house to find everything on the floor. When the stand fell over, our camera unfortunately broke too. Since we purchased in 2019, it’s sadly no longer covered. We’re…
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Do the Nanit sheets for the stoke sleep i crib? We have been wondering if it fits in?
Hello again, we have a question, do the Nanit sheets for the stoke sleep i crib? We have been wondering if it fits in?
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Does the multi stand work for breathing monitoring?
I am willing to buy the multi stand... but I saw some comments on Amazon saying that it doesn't work to track the breathing... is it true? I only need it to track the breathing.