Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Change in the breathing rate algorithm?

Hello - tonight we received the update to the new auto-detect feature for breathing wear. We're excited about the feature... but it's also coincided with a large increase in my daughter's breathing rate.

Background: Typically her breaths per minute hover between 19-24 breaths per minute (when she is healthy), and it's only when she's very feverish that it climbs above 30+ BPM. W

Join the conversation!

Sign In

To view full details, sign in.

Register

Don't have an account? Click here to get started!