Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
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Insights expiration warnings even though on auto-renew.
Just reporting a quality-of-life issue for the iOS app.
My wife and I were getting multiple "You need to renew before April 12th to avoid losing your data, videos, clips, etc." type messages. This seemed unnecessary as our account is on auto-renew.
Sure enough, without us taking any action we received a billing email on the 12th showing we had been renewed for another year as expected.