Nature sound issues

Has anyone been having trouble with volume control with their nature sounds?

I was changing my daughter when the nanit went silent - but the camera was still on- the. The wave sound came back with a vengeance. It is at max and no matter what I do I can’t change it. I have tried changing the volume on both my iPad and phone and nothing works. During the day we use lullaby music as we don’t need to have the camera sound on cuz we can hear her through the door. But at night I need the sounds so that when I have the sound on I don’t hear the lullaby music all night long.

Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @Brittnee_C_13,

    Thanks for sharing the problems you're having with the volume control with the nature sounds. Be sure that your iPad and iOS are running the latest Nanit iOS app version.

    And perform a power cycle of your Nanit camera if you haven't already by removing the camera from the stand and unplugging it from the wall for about five minutes. Then re-attach the camera back on the stand and let it boot back up.

    Let me know if you're still experiencing any issues or if you have any further questions.