If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit night light timers
I wish we could have a night light time option for 8 or 12hrs. Not for just 5 min. My kids love the night light and want it on all night. But sometimes I forget to shut it off and it's on for days. Not efficient for power saving at all. Anyone figured out a way to customize the timer to 8/12 hours??