If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Support for different iPad app formats - Picture-in-Picture
I wondered if there was a plan to support different iPad app formats? I.e. not just full screen all the time. Specifically I’d like the ability to support PIP and other modes to use additional experiences/other apps at the same time as viewing my son in the Nanit app.
Do you folks plan this functionality anytime soon?