Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Breathing band + sleep sack
I need to purchase a new sleep sack for our son and Ive heard some things about the thickness being an issue with the breathing band. How thick is too thick for the band to read accurate breathing? I also saw that you sell a sleep sack, but do you only have a lower tog one? I’m