If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit showing baby not sleeping much at night
Nanit camera has all of a sudden started showing my baby awake for long stretches at night. She moves around a little and tends to make noises in her sleep so I usually wake up when I hear her making noises and moving around and she just goes right back to sleep. But Nanit shows a large window of yellow