Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
White noise max volume is super low all of a sudden
I have had my first Nanit for a year and a half roughly- I recently got a second one. The white noise volume on my original Nanit has significantly decreased (it’s on max volume and I can barely hear it). My second Nanit is about 5x the volume. I know this issue has been reported before but