Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Sound + Light Alexa Support
I’m switching over from a different light and sound machine from one of your competitors. It has Alexa support and I was able to setup nice “routines” to turn on the light to the color I selected and sounds I selected by saying “Alexa it’s nap time” for example. I was also able to control the light and sound by