Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
After months of using the breathing band, last night we got a scary alert. Both my husband and I rushed to the crib, while im screaming my baby’s name out load. She end up jumping out of sleep. How do we know if it was a false alarm or not? She just turned 5 months and her breathing goes from