If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Audio not working when minimized and popped out
hello, the sound is not working when the video is minimized and popped out. I have checked all the settings and they are correct. See attached screenshot.
I have closed all other apps and even turned off and on my phone to ensure that nothing else is getting in the way. Please help
