Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Can i get a refund on nanit insight subscription?

edited July 2023 in Camera + App 2 comments

I just recently updated my apple payment and by accident the nanit insight was set to auto renew. I did not intend to renew nanit insight as i dont need it anymore. I cancelled the subscription right away although but it states that it would still be active for one year. Please advise as i dont need it anymore and

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