Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

5 months photo pop up

edited July 2023 in Camera + App 1 comment

I accidentally closed the 5 months photo pop up and now it’s not appearing in my memories tab!

how do i get it to reappear? Is there a way to regenerate it? 

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