Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit stuck on connecting for breathing wear (Jun 22)

edited June 2023 in Breathing Motion Monitoring 30 comments

this has not been resolved. I did everything recommended. Logged out. Logged in. Deleted app. Turned off phone. Now I can’t even get into the app anymore to see the camera feed. I’m a yearly subscriber, why do we even pay for this if we can’t use it ? I’ll be sleeping in my babies room tonight I guess.

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