Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Trying to connect to breathing motion and it’s stuck on connecting (Jun 20-21)
Trying to connect to breathing motion and it’s stuck on connecting 1/3. I tried unplugging the Nanit and plugging it back in. Tried unplugging my router and plugging it back in and tried closing the app and reopening and nothing is working :(