Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Breathing band stuck on connecting

edited June 2023 in Breathing Motion Monitoring 4 comments

hi there I have a Nanit pro and I have twins. Overnight my nanit for my daughter the camera won’t connect to the breathing band. I’ve reset the camera several times… I’ve unplugged from the wall and just took the camera off. I’ve updated my app. What’s weird is my camera always works if I’m on my phones network or

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