Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

2 questions. Help with app

edited May 2023 in Camera + App 1 comment

how do I change the “bedtime” on the nanit app?


Why is the temperature and humidity rarely being displayed? I read online the connection between camera & stand wasn’t good and was causing that so I reconnected it and it was good for about 4 days now it’s back to not registering.

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