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Microphone Issue
Recently every time I go to use the two-way microphone to talk to my daughter through the camera it says connection failed and to try again. We have unplugged the camera and power source and the issue continues. I have updated my app in the App Store so just very confused on why this feature no longer works.
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2 nanit pro camera but only one giving sleep score
I have 2 nanit camera's but only one is giving a sleep score. They are both set up the exact same way, one was purchased in 2023 and one was purchased in 2024. i also noticed they are on different firmware versions but neither is prompting an update and the one that is giving the sleep score is the older firmware version.…
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Porblem with application - 2 factor authentication
Hi - We recently purchased the Nanit Floor Stand. I created and verified my account successfully. However, when I try to complete the 2‑step authentication process, I receive the errors shown in the attached images. I’m based in the Philippines, and the phone number format here typically follows this structure: +63 9XX…
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Apple shortcuts
Is there any future possibility to implement the integration between nanit app and Apple shortcuts? Thanks
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Auto Night Mode (Schedule or Sunset->Sunrise)
I only like to use Night Mode when we are going to sleep. But during the day, I never want it on because I am not trying to reduce the screen brightness. A feature to use a schedule for night mode, or have it auto turn on at sunset/sunrise would be great! Similar to that, the night mode turns on and kicks me out of the…
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📣 Introducing: Sleep Score
We're thrilled to announce the launch of our newest in-app feature: Sleep Score. This single clear, science-backed metric translates overnight complexity into morning clarity. Powered by Nanit’s advanced computer vision technology, Sleep Score analyzes sleep duration, timing, continuity, and parental intervention patterns…
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Option to turn off Lost Connection notification
I need an option to turn off the Lost Connection motivation. It triggers so frequently and 99% of the time the camera is still connected anyway - so it’s a false notification! What’s worse is the notification goes to my watch and wakes me up. I want the noise and motion ones to wake me but not a false lost connection…
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Does the camera zoom in on its own?
I use my nanit app on an iPad so I can walk around the house with it, and I have noticed it is zooming in on my baby on its own? Does this happen or should I be concerned that I’ve experienced a hack???
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Carousel Mode for more then 2 Cameras
As someone with 3 kids I would love an alternative view then the split screen that can handle 2+ cameras. I think a carousel type mode that cycles periodically through each camera full screen. If sound is detected then it would jump to the proper screen and stay on it. If more then 1 maybe it would go into a multiscreen…
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Feature Request: Activity Tracker on Local WiFi Only Access
As a user who has other caregivers for my child (grandma, babysitter, etc) it would be beneficial for the app to have the activity tracker on Local WiFi Only access. Currently the caregivers are writing down diapers, feedings and naps not under the monitor then I have to retroactively input them. Allowing the activity…
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Memories save
is there a way I can save all the videos under “memories” all at once? Bulk download? I know I can do each video separately but I’d like to download all of them at once. Is this possible? It’ll save me a lot of time. Thanks!
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Nanit app white noise
I want to turn on the white noise but there is a line across the musical note. When I click it, the white noise options no longer pop up. Help
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Product request: cry detection sensitivity
The nanit is not great at knowing if my baby is really full on crying. She tends to make some noise in the middle of the night, but not much, and we will get a crying detected notification. We get even more notifications if we have the "any noise" detection notifications on, even at the lowest sensitivity, so we keep those…
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Video history timeline delay/incorrect events
so for the past week or so our camera has been about 15 minutes behind in the video history. It’s also tagging events such as “put to bed” or “fell asleep” when my child isn’t in their crib, we haven’t even been in the vicinity of the crib for it to grab our motion. Is anyone else having similar issues? I’m attaching…