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Problem with "Play sound when monitoring ends" setting
Last night I toggled the "Play sound when monitoring ends" setting to OFF for the Nanit camera, so as not to have the very loud chime wake our baby. But when I turned off monitoring, the chime happened anyways! It seems the setting needs to be toggled off on BOTH my phone and my wife's. This doesn't make sense -- the…
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Activity log missing hours of video
I went to look back at the video history on the app for last night and it’s missing video from 8:00pm-12:00am. Does anyone know why this would happen? I have no notifications that there was any connectivity issues. This is extremely frustrating, because what if something had happened during those hours and I have no way of…
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Is there no Android Tablet Support?
I switch from an old iPad to a Google Pixel Tablet and to my surprise the app isn’t formatted for a tablet screen. The experience is far worst that on the iPad. Am I doing something wrong?
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Movement map is way off
Nanit Pro App version: 3.9.17 (545) Camera firmware version: 6.17.506 The movement map is way off, I've uploaded some screenshots of the clips, from several days. It's never generated a correct movement map.
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Memories save
is there a way I can save all the videos under “memories” all at once? Bulk download? I know I can do each video separately but I’d like to download all of them at once. Is this possible? It’ll save me a lot of time. Thanks!
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Month milestone missing from memory tab
Hi all! my LO turned 8 months today. I’ve been saving all the Nanit age announcement screenshots because I think they’re adorable. This morning I accidentally closed the pop up and now it’s not appearing in my memories tab! how do i get it to reappear? Is there a way to regenerate it? Or is there a template online that I…
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Microphone
every time I hit the microphone option it says connection failed. I already unplugged and restarted. What else can I do?
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2 questions. Help with app
how do I change the “bedtime” on the nanit app? & Why is the temperature and humidity rarely being displayed? I read online the connection between camera & stand wasn’t good and was causing that so I reconnected it and it was good for about 4 days now it’s back to not registering.
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RGB, Android, and Routines
I have an Android and have noticed that I do not have the Routines ability that my iPad does. Also, can you please give the RGB codes in the gui so we can share the color? Trying to get the right amber glow was very time consuming and I wanted to replicate it in the Routines.
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How to view Activities in iPad app?
Hi Nanit Community, How does one view the activities in the iPas app? I saw the below thread from 2 years ago, but that can’t be right. I’m a developer and it’s really easy to show iPhone views on iPad and there are many scenarios where someone may not have an iPhone handy or at all, but have an iPad instead. Example:…
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App no longer loading Dashboard or Activity
since around yesterday afternoon, my app is no longer loading the dashboard. I get a live view, so internet connectivity is not the issue. It just endlessly “loads” when I click on Dashboard. I updated the app to the newest version, unplugged the Nanit and replugged, but the issue persists is Nanit having server issues…