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Video history timeline delay/incorrect events
so for the past week or so our camera has been about 15 minutes behind in the video history. It’s also tagging events such as “put to bed” or “fell asleep” when my child isn’t in their crib, we haven’t even been in the vicinity of the crib for it to grab our motion. Is anyone else having similar issues? I’m attaching…
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Does Nanit have feature to give access based on a schedule ?
My nanny uses our nanit app few hours a day with Viewer access. But I want to enable the access only for those few hours. Is it possible ? or is it manual at this time ?
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Option to turn off Lost Connection notification
I need an option to turn off the Lost Connection motivation. It triggers so frequently and 99% of the time the camera is still connected anyway - so it’s a false notification! What’s worse is the notification goes to my watch and wakes me up. I want the noise and motion ones to wake me but not a false lost connection…
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Feature Request: Add Timestamp (Date & Time) to Snapshot Feature
Hi Nanit Team! I’d like to suggest one small but very useful improvement: could you add the date and time to the snapshot feature? Having a timestamp would make the snapshots not just adorable, but also way more practical. Whether it’s for sharing a sweet moment and knowing exactly when it happened, or for more specific…
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Background Audio Parent Swap Feature Request
Would love a feature that allows for a seamless parent swap for sound monitoring in the middle of the night. For example, my husband is currently on night feeds and has the background sound monitor on. I take over at 5am, while we're both still asleep, and it would be awesome to have a feature that auto-turns background…
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Can't find growth features
Do I need to be on a certain subscription level? I believe I'm on the Sleep Plan, and can't find any way to add manual growth measurements.
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Silent Feature
Hi Nanit fam! Last night during a particularly challenging overnight I thought of a suggestion for the app development team. My husband and I keep one of our phones on for the Nanit so we can hear our 6 month old wake overnight in his nursery. I leave the app open with the sound on face-down on my nightstand. I ended up…
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Is there any way to disable the share page after taking a screenshot?
I usually use screenshots to get a timestamp of when our baby falls asleep or wakes up. I've never once went to share them. With the recent(is) update that adds a share screen after each screenshot, it's just super annoying to have to dismiss it every time. I'd say, of 70 times it's popped up, all 70 my only action is to…
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App Doesn't Show Temp or Humidity
I've had this camera and wall mount now for almost 2 years and I can confidently say that the temp+humidity has only worked 14 days in total over the last 20 months. I have tried countless times unplugging the camera from the stand, unplugging the stand from the wall, making sure firmware is updated, etc. and that only…
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Week’s activities app crashing
anyone else having issues with app crashing everytime you click on WEEK in the activities tab? I was able to view then yesterday but then after half a day of being a Nanit parent, entire app keeps crashing. I already tried restarting phone, and deleting and reinstalling app
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Problem with "Play sound when monitoring ends" setting
Last night I toggled the "Play sound when monitoring ends" setting to OFF for the Nanit camera, so as not to have the very loud chime wake our baby. But when I turned off monitoring, the chime happened anyways! It seems the setting needs to be toggled off on BOTH my phone and my wife's. This doesn't make sense -- the…
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Activity log missing hours of video
I went to look back at the video history on the app for last night and it’s missing video from 8:00pm-12:00am. Does anyone know why this would happen? I have no notifications that there was any connectivity issues. This is extremely frustrating, because what if something had happened during those hours and I have no way of…