Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
2 services are not available and is not for free
We loved the camera, wr bought, we have bering watching the videos during the night to see her behavior when we are sleeping.
We bought the sleep sac because offered for free.
Now these 2 services are not available, is not for free, besides that is absolute absurd and we feel that you want to get every single penny from us. What should I do with the extra sleep sac that I bought? Throw away? If knew will be charge, I wouldn't buy it. I bought for the specific reason to