Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Linking preowned camera to my app
how do I erase the previous owners WiFi info and connect to my own? I am trying to set up this preowned camera with no success. I tried the resent button which didn’t work and customer service hasn’t responded to me in days