Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Camera won’t turn on to pair
I’m trying to pair my Nanit but plugging it in it doesn’t blink. Pressing the button does nothing. It’s a Nanit Pro wall mount. The outlet is good and my other camera works when plugged in. Anything I can do to make it work?