Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Constant connection issues
Hi I am having ongoing issues with my Nanit. I have been using it for for nearly two years but the connection the last month or so is awful. In particular the last two weeks it’s barely working at all. I have tried everything unplugging, resetting, removing the camera etc. do I just give up on the unit altogether or