Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
My baby is 4 months and we have been big fans of the Nanit product. We’ve used every day since he came home from the hospital. Tonight a red alert went off and I legit think my soul left my body. I’ve never been more terrified. I ran over to him and he was breathing fine (thank god). Are false