Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Why is night vision so dark and pixelated no color pics

edited April 2023 in Camera + App 3 comments

Why is night vision so dark and pixelated no color pics ? I have the pro and the package didn’t even come with the sheet. My father got this for us for baby shower and it barley works no I don’t have a ticket so please don’t auto message me this is a lot of money for it to be

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