If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Red alert now can’t connect breathing monitor
I had my second red alert in 2 months and this time when I try to turn the breathing monitor back on to measure his breathing it just says connecting. I’ve deleted the app and re installed it. Restarted the internet. I’ve restarted the camera, took baby out of crib again to see if it said breathing session ended no