Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
App will not connect to breathing band after update
My app has been ‘connecting’ for over an hours after the update. Unfortunately it’s the middle of the night so I cannot go in and take it off the mount without waking up my son. Is this common with the latest update?