Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Turn off Red Alarm disabled sound
I just started using the breathing band and noticed the very loud “disabled” noise coming from the camera. Is there a way to turn this off? My partner will remain sleeping in the room when I grab baby to feed so I don’t want to disturb him when turning it off.