Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
I received a red alert in the middle of the night. I had noticed the respirations were lower than normal as they were going to sleep but the band count was off as I took the respirations by hand. Anyway we went to bed and got a red alert a couple hours later. The video shows the band in place