If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Why is the sounds button only on full screen?
I don't know why the sounds button is only on the full screen and not the main screen (android). There's a spot for the "camera" button so you can take a picture but, not so you can play "waves" to put your kid to sleep?? Please change this! I hate that I have to make it full screen mode just