Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

White Noise

edited January 2023 in Camera + App 1 comment

Is it safe for my baby’s hearing to play white noise at max volume all night long? The obvious answer seems no, but he wakes extremely easily. And even at night, when it’s very very quiet, the smallest sound will wake him. Is the max decibel level safe to play all night long or should I decrease the volume once

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