Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Share the News stopped working - NANIT APP
For the prior few months the 'Share the News' option has stopped working. Are there specific requirements required in order to download/send/text "Today Child is 3 months old" etc. memories? Prior to a few months ago I was able to click on the 'Share the News' button, it would pull up the option to download to photos,