Replaced camera and insights disappeared

edited January 10 in Camera & App 4 comments

Good afternoon,

I’ve tried contacting support several times this week but no response. I replaced my Nanit plus camera with a Nanit pro a few days ago and have since no had any insights. I am subscribed to premium insights and it clearly states that in my settings… ive Tried all the recommendations, crib position, unplug, reset etc and still no insights

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