If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Dual camera split screen option?
As pricey and feature packed as nanit is, im surprised and upset that this higher end system lacks a key feature that a huge number of families could benefit from. when my second child was born just a month ago, i was pretty annoyed to learn that i not only had to purchase another $100/yr membership in order to include