Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Multi-Stand Travel Mount Plug Requirements?
I can’t seem to find the answer so hopefully someone can help me on here. If I purchase a multi-stand travel mount, does that mean I need to unmount and unplug my Nanit Pro monitor off the wall to use the cord to plug it in for the travel mount to work? Just seems like a lot of work since