Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

White noise

edited December 2022 in Camera + App 1 comment

more often than not I am unable to control the white noise in the app and have to turn the Nanit off at the plug ( sometimes more than once ) to get control back in the app. How can I resolve this?

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