Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

White noise concerns in regards safety

edited December 2022 in Camera + App 4 comments

Hello! I use the Nanit Pro and is the one mounted to the wall with the proper height per instructions.

is the white noise safe? I keep seeing online mixed reviews and want to make sure it’s “ safe “ for the babe. It does sound relatively loud at max volume. I used my apple watch while it white noise was at 30% and out my watch around where baby sleeps and was reading 45..

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