Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit white noise not working
I’ve been having issues with my Nanit white noise not working, as well as the microphone. I’ve reset it a few times as well as unplugged it and everything else that’s suggested but none of its working. We have had it for almost 2 years now is the white noise aspect just broken?