Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit Basic

edited November 2022 in Camera + App 1 comment

I just got a notification that my Nanit subscription was coming to an end.

I use the nanit for the alerts when my son is moving in the crib and to monitor his breathing if he's wearing the onesie.

Does that still work with the basic plan?

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