Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).

Can we use the Nanit we already have to access the split screen feature?

edited September 2022 in Camera + App 1 comment

Can we use the Nanit we already have to access the split screen feature or do we have to purchase the new Nanit?

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