Other users without a subsciption

jleibner
jleibner Member
edited September 6 in Camera & App

Once the Insights subscription ends, if we do not renew, how many other people can we grant access to view the live feed? It says with insights basics you get 2 users. Is this 2 users in addition to the owner? Without the subscription, how many users in addition to the owner can access live feed and is it possible to have multiple users added and just switch between them to whoever needs access at that time?

Thanks,

Josh

Best Answer

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team
    Answer ✓

    Hi @jleibner,

    Thanks for posting your question here. The total of two users on your Insights Basics Subscription includes the owner so you can invite one more user. And this applies the same to no subscription.

    You will need to remove the user who has access and add the user to who you want to grant access as you cannot add additional users to the list.

Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team
    Answer ✓

    Hi @jleibner,

    Thanks for posting your question here. The total of two users on your Insights Basics Subscription includes the owner so you can invite one more user. And this applies the same to no subscription.

    You will need to remove the user who has access and add the user to who you want to grant access as you cannot add additional users to the list.