Red IR lights come on when plugged in but the button doesn't do anything
This is the title to an original thread that was closed in July. I am having the exact same problem and have tried ALL the posted solutions. Nothing has worked and both of our cameras encountered the exact issue at the exact same time. This started yesterday August 30th over night. They were both working fine when we put the kids to sleep, when I check on the cameras on my way to work (around 4am) neither were working. Both showed the same “troubleshoot” option. Trying to find a solution I stumbled on the thread I mentioned. Again, I used the same title hoping it would make it a bit easier for support in finding a solution.