Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Any advice for repairing camera head?
Has anyone successfully repaired their camera head after it stopped working?
On our most recent trip the camera head stopped working on the travel stand and now it won’t work on our wall mount either. We’ve been through every troubleshooting option with support and they are telling me it’s broken, can’t be fixed and the only solution is to buy a new one as I’m out of warranty (17 months since