Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Feature Request: Video History Playback Speed
Hi - we are currently sleep training our LO and I am spending a lot of time reviewing night wake ups. As it is, there seems to only be a 10s jump forward or backward but watching in real-time is excruciatingly slow. It would be great to have a 2x, 4x, even 16x playback to help me focus in on