Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Important - got logged out automatically and cannot see my granddaughter sleeping!

edited July 2022 in Camera + App 1 comment

Hi i was at my daughter’s house like a month ago and my account logged out automatically and i cant see my granddaughter sleeping anymore can i get dome help so u can log on pls because im really far from my daughter now cause i had to come back home and im in another country and i want


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